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Privacy Policy

Introduction

We take the protection of the data of users of our website very seriously and are committed to safeguarding the information that users provide to us in connection with their use of our website. Furthermore, we are committed to protecting and using your data in accordance with applicable law.

This Privacy Policy explains our practices regarding the collection, use, and disclosure of your data through the use of our digital services when you access the services via your devices.

Please read this Privacy Policy carefully and ensure that you fully understand our practices regarding your data before using our services. If you read, fully understand, and do not agree with our practices, you must cease using our digital assets and services. By using our services, you acknowledge the terms of this Privacy Policy. Continued use of the services constitutes your acceptance of this Privacy Policy and any amendments to it.

In this Privacy Policy, you will learn about:

  • How we collect data

  • What data we collect

  • Why we collect this data

  • To whom we disclose the data

  • Where the data is stored

  • How long the data is retained

  • How we protect the data

  • How we handle minors

  • Updates or changes to the Privacy Policy


What Data Do We Collect?

Below is an overview of the data we may collect:

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  • Unidentified and non-identifiable information you provide during the registration process or collected via the use of our services (“non-personal data”). Non-personal data does not allow for the identification of the individual from whom it was collected. The non-personal data we collect consists mainly of technical and aggregated usage information.

  • Individually identifiable information, i.e., information that can identify you or could be used to identify you with reasonable effort (“personal data”). The personal data we collect via our services may include information that is requested from time to time, such as names, email addresses, addresses, phone numbers, IP addresses, and more. If we combine personal data with non-personal data, the combined information will be treated as personal data as long as it remains combined.


How Do We Collect Data?

Below are the main methods we use to collect data:

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  • We collect data through your use of our services. When you visit our digital assets and use our services, we may gather, collect, and store the usage, sessions, and related information.

  • We collect data that you provide to us voluntarily, for example, when you contact us directly through any communication channel (e.g., an email with a comment or feedback).

  • We may collect data from third-party sources, as described below.

  • We collect data you provide when you log in to our services via a third-party service like Facebook or Google.


Why Do We Collect This Data?

We may use your data for the following purposes:

  • To provide and operate our services;

  • To develop, customize, and improve our services;

  • To respond to your feedback, requests, and needs and to offer help;

  • To analyze demand and usage patterns;

  • For other internal, statistical, and research purposes;

  • To enhance our data security and fraud prevention capabilities;

  • To investigate violations and enforce our terms and policies and to comply with applicable laws, regulations, or governmental orders;

  • To send you updates, news, promotional materials, and other information related to our services. You can decide whether you wish to continue receiving promotional emails. If not, simply click on the unsubscribe link in those emails.


To Whom Do We Disclose This Data?

We may share your data with our service providers to operate our services (e.g., storing data through third-party hosting services, providing technical support, etc.).

We may also disclose your data under the following circumstances: (i) to investigate, detect, prevent, or take action against illegal activities or other misconduct; (ii) to establish or exercise our rights to defend against legal claims; (iii) to protect our rights, property, or personal safety, as well as the safety of our users or the public; (iv) in the event of a change in control at our company or one of our affiliates (via merger, acquisition, or purchase of substantially all assets, etc.); (v) to collect, hold, and/or manage your data through authorized third-party providers (e.g., cloud service providers) to the extent it is appropriate for business purposes; (vi) to work with third-party providers to improve your user experience. To avoid misunderstandings, we want to clarify that we may transfer, share, or otherwise use non-personal data at our discretion.

Please note that our services allow for social interactions (e.g., posting content, information, and comments publicly and chatting with other users). We caution you that any content or data you provide in these areas can be read, collected, and used by others. We advise against posting or sharing information you do not wish to make public. If you upload content to our digital assets or otherwise provide it as part of your use of any service, you do so at your own risk. We cannot control the actions of other users or members of the public with access to your data or content. You acknowledge and agree that copies of your data may remain accessible even after you delete them on cached and archived pages or if others have copied or stored your content.

Cookies and Similar Technologies

When you visit or access our services, we may authorize third parties to use web beacons, cookies, pixel tags, scripts, and other technologies and analytics services (“tracking technologies”). These tracking technologies may enable third parties to automatically collect your data to improve your navigation experience on our digital assets, optimize their performance, and ensure a personalized user experience, as well as for security and fraud prevention purposes.

User Connected with an Advertising Service, a Campaign Manager, or Facebook Ads

We may deliver ads through our services and digital assets (including websites and applications that use our services) that may be tailored to you, such as ads based on your recent browsing behavior across websites, devices, or browsers.

To deliver these ads to you, we may use cookies and/or JavaScript and/or web beacons (including clear GIFs) and/or HTML5 Local Storage and/or other technologies. We may also use third parties, such as network advertisers (i.e., third parties that display ads based on your website visits) to show targeted ads. External providers of ad networks, advertisers, sponsors, and/or services to measure website traffic may also use cookies and/or JavaScript and/or web beacons (including clear GIFs) and/or Flash cookies and/or other technologies to measure the effectiveness of their ads and personalize advertising content for you. These third-party cookies and other technologies are subject to the respective third party’s privacy policy and not this one.

Where Do We Store the Data?

Non-Personal Data


Please note that our company and our trusted partners and service providers are located around the world. For the purposes described in this Privacy Policy, we store and process all non-personal data we collect in various jurisdictions.

Personal Data

Personal data may be maintained, processed, and stored in the United States, Ireland, South Korea, Taiwan, Israel, and other jurisdictions as necessary for the proper delivery of our services and/or as required by law (as further explained below).

How Long Are the Data Retained?

Please note that we retain the collected data for as long as necessary to provide our services, comply with our legal and contractual obligations towards you, resolve disputes, and enforce our agreements.

We may rectify, supplement, or remove incomplete or inaccurate data at any time at our discretion.

How Do We Protect the Data?

The hosting service for our digital assets provides us with the online platform through which we offer you our services. Your data may be stored through the data storage, databases, and general applications of our hosting provider. They store your data on secure servers behind a firewall and offer secure HTTPS access to most areas of their services.

Despite the measures and efforts taken by us and our hosting provider, we cannot and do not guarantee absolute protection and security of the data you upload, publish, or otherwise share with us or others.

For this reason, we encourage you to set strong passwords and avoid transmitting confidential information to us or others that, in your opinion, could cause substantial or lasting harm if disclosed. Since email and instant messaging are not considered secure communication forms, we also request that you do not share confidential information through any of these channels.

How Do We Handle Minors?

Children can use our services. However, if they wish to access certain features, they may need to provide certain information. The collection of some data (including data collected through cookies, web beacons, and other similar technologies) may occur automatically. If we knowingly collect, use, or disclose data collected from a child, we will provide notice and obtain parental consent in accordance with applicable law. We do not require a child to provide more contact information than is reasonably necessary to participate in an activity. We use the data we collect only in connection with the services requested by the child.

We may also use a parent’s contact information to communicate about the child’s activities in the services. Parents can review the data we have collected from their child, prevent us from collecting further data from their child, and request that any data we have collected be deleted from our records.

Please contact us to review, update, or delete your child’s data. To protect your child, we may request proof of your identity. We may deny access to the data if we believe your identity is questionable. Please note that certain data may not be deleted due to other legal obligations.

We only use your personal data for the purposes stated in the Privacy Policy and only when we believe:

The use of your personal data is necessary to fulfill or enter into a contract (e.g., to provide you with the services themselves or customer support or technical assistance);

The use of your personal data is necessary to comply with relevant legal or regulatory obligations, or

The use of your personal data is necessary to support our legitimate business interests (provided this is done in a manner that is proportionate and respects your privacy rights).

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As an EU resident, you can:

- Request confirmation of whether personal data concerning you is being processed and access your stored personal data along with certain additional information;
- Request to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format;
- Request the correction of your personal data stored by us;
- Request the deletion of your personal data;
- Object to the processing of your personal data by us;
- Request the restriction of the processing of your personal data; or
- File a complaint with a supervisory authority.

Please note, however, that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements. If you have general questions about the personal data we collect and its use, please contact us as indicated below.

In the course of providing the services, we may transfer data across borders to affiliated entities or other third parties and from your country/jurisdiction to other countries/jurisdictions worldwide. By using the services, you consent to the transfer of your data outside the EEA.

If you are an EEA resident, your personal data will only be transferred to locations outside the EEA where we are satisfied that an adequate or comparable level of personal data protection exists. We will take appropriate steps to ensure that we have adequate contractual agreements with our third parties to ensure that appropriate safeguards are in place so that the risk of unlawful use, alteration, deletion, loss, or theft of your personal data is minimized, and that these third parties act in compliance with applicable laws at all times.

Rights under the California Consumer Privacy Act

If you use the services as a California resident, you may be entitled under the California Consumer Privacy Act (CCPA) to request access to and deletion of your data.

To exercise your right to access and delete your data, please see how to contact us below.

**Users of the services who are California residents and under the age of 18** can request and obtain removal of their posted content by emailing us at the address provided in the "Contact" section below. These requests must be labeled “California Removal Request.” All requests must include a description of the content you wish to remove and sufficient information to enable us to locate the material. We do not accept notices that are not labeled or properly submitted, and we may not be able to respond if you do not provide sufficient information. Please note that your request does not ensure the complete or comprehensive removal of the material. Content you have posted may be republished or reposted by other users or third parties.

Updates or Changes to the Privacy Policy

We may revise this privacy policy at our sole discretion from time to time, and the version posted on the website is always current (see "Effective Date"). We encourage you to review this privacy policy regularly for any changes. If we make material changes, we will post a notice on our website. By continuing to use the services after being notified of changes on our website, you confirm and agree to the revised privacy policy and your acceptance of the terms of the changes.

Contact

If you have general questions about the services or the data we collect about you and how we use it, please contact us at:

Name: Austen Onyango Bittner
Email: info@visua3dx.com

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